Datwyler IT Services is the IT wing of the Datwyler Group. We work alongside the Datwyler group companies and Business units to ensure Datwyler has an IT strategy that allows us to transform our Information infrastructure to keep abreast with the digital needs of our group companies. With about 150 specialists at 11 locations, we are dedicated to Datwyler’s success in its digitalisation roadmap. With an aim to get top-notch in our delivery, we believe in continuous improvement and becoming a trusted partner to our group companies. Our internal consultants ensure customer-orientation and committed assistance in their everyday work life.

Job Purpose
- Serve as the first point of contact for HRIS daily functional support.
- Manage issues reported through the ServiceNow, providing global end-user troubleshooting.
- Support projects and enhancements related to SAP SuccessFactors and LMS (EFront).

Main Tasks & Responsibilities
- Provide support for global HR applications, including SAP SuccessFactors and EFront (LMS).




- Troubleshoot and resolve technical and functional issues across multiple SuccessFactors modules (Employee Central, Recruiting, PMGM, Compensation, Time-off, and Reporting).
- Respond to and manage end-user tickets via ServiceNow.
- Conduct end-user training to improve adoption and enhance the user experience.
- Document system processes, troubleshooting steps, and testing activities.
- Collaborate with HR and IT teams to support system enhancements and current functionalities.
- Identify and escalate risks or unresolved issues to management promptly.
- Participate in SuccessFactors release testing and validation.
- Support on Cross functional activity as and when required.

Skills & Technical Competences & Behaviors
- 2-5 years of experience in HRIS, preferably with SAP SuccessFactors.
- Basic to intermediate admin knowledge of SuccessFactors (e.g., EC, Recruiting, PMGM, Time-off, Compensation, or Reporting).
- Familiarity with HRIS ticketing systems (e.g.,

📌 Junior HRIS Specialist (Pune City)
🏢 Datwyler Group
📍 Pune City