Job Description – Assistant Restaurant Manager (Coffee Industry)

Job Title: Assistant Restaurant Manager
Department: Café Operations
Reports To: Restaurant Manager / Café Manager
Location: Pune Tribecca Mall

Job Summary

The Assistant Restaurant Manager is responsible for supporting the Restaurant Manager in the daily operations of the café, ensuring exceptional customer service, maintaining product quality, and driving operational excellence. The role includes supervising café staff, ensuring compliance with food safety standards, managing inventory, supporting sales initiatives, and creating a welcoming environment that reflects the brand's values.

Key ResponsibilitiesOperations Management
- Assist in managing daily café operations to ensure smooth and efficient service.
- Maintain high standards of coffee quality, food presentation, cleanliness, and hygiene.
- Monitor opening and closing procedures to ensure compliance with company standards.
- Ensure equipment is maintained and report maintenance issues promptly.




- Support implementation of operational policies and standard operating procedures (SOPs).

Customer Experience
- Deliver an outstanding guest experience by maintaining excellent service standards.
- Resolve customer concerns promptly and professionally.
- Build customer loyalty by creating a warm, friendly, and engaging café environment.
- Monitor customer feedback and implement improvements where required.

Team Leadership
- Supervise, motivate, and support baristas, cashiers, and service staff.
- Assist with recruitment, onboarding, and training of current team members.
- Conduct daily team briefings and ensure adherence to service standards.
- Monitor staff performance and provide coaching to improve productivity and customer service.

Inventory & Cost Control
- Monitor inventory levels for coffee beans, milk, food items, packaging, and café supplies.
- Coordinate stock ordering and receiving while minimizing wastage.
- Ensure proper storage and stoc

📌 Assistant Restaurant Manager (Pune)
🏢 Team HR
📍 Pune