Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.
How you'll make an impact
Responsibilities:
- Professionals in this group act as voice of the customers in the organization.
- They gather and evaluate feedback from clients and present the insights findings to the internal stakeholders of the organization.
- They play a crucial role in creating customer loyatly and retention.
- Professionals are expected to be well-versed on the technical side of organization's products/offerings and should be able to share insight and tips on how to use features and troubleshoot.
- Professionals in this group work act as subject matter experts (SME's).
- They have domain expertise along with technical/proprietary skills.
- They work on complex/large projects under no supervision from managers using their knowledge and judgement.
- They require advance professional degree along with relevant years of work experience and are responsible for coaching/mentoring junior team members.
About you
Qualification:
- Typically requires a University Degree or equivalent experience and minimum 7 years of prior relevant experience.
Additional Information
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level, these advantages may improve:
- Medical Insuran
📌 Senior Lead Specialist (Pune)
🏢 Gallagher
📍 Pune
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