- Coordinate daily driver assignments and monitor trip execution.
- Communicate with customers and drivers to ensure smooth operations.
- Handle booking requests, schedule updates, and service-related inquiries.
- Monitor driver availability and maintain operational records.
- Resolve operational issues and escalate critical cases when required.
- Coordinate with internal teams to ensure timely service delivery.
- Prepare daily operational reports and maintain accurate documentation.
- Ensure compliance with company policies and service standards.
- Support driver onboarding and operational training when required.