About the role

The Community team is dedicated towards enhancing the member experience, sales performance and operational excellence of our WeWork locations. This team plays a central role in all operations and at all locations of WeWork and serves as the face of WeWork.

Every employee of this team helps our members and employees create their life s work through assisting in functions such as hospitality and operations.

Roles and responsibilities
- Illustrate WeWork's core values and strive to achieve our mission by supporting the Community Management team to achieve the following:
- Create a welcoming and collaborative community workplace amongst our members through events and by building relationships between members
- Ensure that your building is fully operational and processes are running smoothly
- Drive growth and promotion of WeWork-provided service offerings
- Take direction from the the Community Manager to support the Community Team as necessary

Building Operations and Management
- Enforce a level of uncompromising cleanliness,



including management of the team of Community Service Associates at your location to ensure cleaning and pantry responsibilities are executed daily to the highest standard
- Ensure Zendesk tickets and maintenance projects are being resolved in a timely manner to ensure the highest level of member experience
- Conduct quality control walkthroughs to address immediate issues, pre-empt potential future issues and identify areas for improvement when required
- Address day-to-day landlord issues including coordinating and managing building access as necessary
- Manage food and beverage offerings to ensure the quality and presentation are aligned with WeWork's brand
- Oversee the daily ordering and receipt of product from vendors
- Prepare the building expense reports and budgets for the Community Management review
- Organize the move-in and move-out schedules to minimize member issues
- Conduct periodic reviews and revisions of bas

📌 Community Lead (Bengaluru)
🏢 Wework
📍 Bengaluru