Location: Remote

Job Type: Full-time, Permanent

Experience Level: 2+ Years

Department: Client Services / Account Management

Key Responsibilities  Respond to and follow up on all inbound leads generated through marketing efforts.  Build and maintain strong client relationships via Zoom, phone, emails, and other communication platforms.  Serve as the primary point of contact for newly onboarded clients and ensure smooth delivery of services.  Ensure excellent customer service and maintain high communication standards and responsiveness.  Coordinate with internal teams to align on client expectations and ensure timely execution.  Monitor project progress and communicate updates clearly using project management tools and regular check-ins.  Track, measure, and report revenue performance for assigned accounts on a weekly, monthly, quarterly, and annual basis.  Contribute to a high client retention rate by consistently delivering on timelines and maintaining transparency.



 Support business development activities by identifying potential upsell or cross sell opportunities within existing client accounts and generating new business leads when required.  Develop a working understanding of digital marketing services (SEO, PPC, content, web) to effectively communicate value to clients and support delivery teams. Requirements  Minimum 2+ years of experience in client servicing, account management, or a similar role, with demonstrated experience handling international clients.  Solid interpersonal, written, and verbal communication skills.  Ability to multitask, prioritize, and manage time effectively in a remote work setup.  Familiarity with project management tools and CRM platforms is a plus.  A proactive, problem-solving mindset with attention to detail.  Understanding of digital marketing concepts (SEO, PPC, content marketing, web development) and the ability to articulate these services to international clients confidently.  Comfortable contributing t

📌 Digital Marketing Communication Executive (India)
🏢 e-Intelligence
📍 India