Lead for ESG Change Build & Maintain, with key accountability for
Change Management:
End to End ChangeProject delivery across sustainability Change
Understanding of sustainability framework & modelling
Manage project backlog including prioritisation
Control over project budget and costs and delivery against budget
Quality delivery through engagement with business, tech and upstream stakeholders
Continuous improvement of project process improvement
Service Delivery:
BAU delivery with stakeholder interaction
Oversight of Client Initiative Service Forum
Deliver continual improvements in timely delivery and upstream and tech interfacing
Data Quality:
Improvement of Revenue & Balance data quality
Support Business with data quality queries
Improve query time to resolution to end users
Key Responsibilities
Business
Review and ensure IA(Impact Assessment) is completed for all Projects, changes, BAU issues, etc.
Issue Management - Proactively seeking and resolving possible and current issues in consultation with BAU, Business Support and SCIM team
Review the team's BRD / CR for functional completeness and ensure sufficient information is provided to technology for all change deliveries.
Ensure the sourcing approach of each team member is Service Oriented and End-to-End for each change project and for BAU operational teams
Processes
Ensure the monthly BAU cycle runs as efficiently as possible, reviewing Data Quality and process issues for resolution, identifying opportunities for process improvement
People & Talent
Periodical structured meeting to track/review and address the team concerns, employee engagement plans, continuous improvement and growth plans.
Risk Management
Project Management Responsibilities:
Identification of project Risks and Issues, develop mitigation plans and actively track.
Identification of BAU Operational Risks, develop mitigation plans and actively track.
Governance
Project Management Responsibilities:
Create project
📌 AVP - GCFO ESG Change (Chennai)
🏢 Standard Chartered India
📍 Chennai
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