Role: Business Development Leader – Service Cooling - India
Location: India
Objective:
Own and scale the Cooling Service business in the assigned geography, driving growth, profitability, and installed base penetration. Embed a ONE-BUSINESS approach across greenfield and installed base environments.
Key Accountabilities
Own full P&L; accountability for Cooling Service (orders, growth, gross margin)
Define and execute service strategy aligned with market maturity and business priorities
Drive adoption of ONE-BUSINESS approach across Greenfield markets
Partner with local Cooling Business Leader to align commercial priorities and execution
Core Responsibilities
Define installed base strategy, segmentation, and service penetration roadmap
Identify, prioritize, and convert service opportunities:
Maintenance contracts
Retrofit and modernization
Spare parts programs
Lead lifecycle customer engagement at strategic level in coordination with C&SP; organization
Own asset lifecycle performance and customer retention strategy
Scope of Activities
Greenfield,



Brownfield and Installed Base ownership and segmentation
Service chance pipeline creation and conversion discipline
Lifecycle risk assessment and mitigation actions
Localization of service offerings in partnership with Marketing and Service Offer Management
Drive retrofit and modernization growth, including alignment with dedicated Ecofit/Modernization engineering capabilities
Build and maintain senior-level customer relationships across the asset lifecycle
What Matters
Ability to combine strategy and execution in a service-driven business
Strong commercial ownership with end-to-end accountability
Deep understanding of installed base monetization models
Customer-centric mindset with long-term lifecycle view
8+ years in service business development, cooling/HVAC or industrial environment
Proven track record in driving service growth and margin expansion
Experience with retrofit, modernization, and lifecycle services
Strong

📌 Business Development Leader – Service Cooling (India)
🏢 Schneider Electric
📍 India