Location: Mumbai

At dsm-firmenich we strive to achieve a world where you don’t have to choose between taste, texture, or health - and can enjoy it all. Our innovative ingredients, expertise, and solutions bridge the gap between the delicious, the nutritious, and the sustainable.
In this role ensure seamless import operations, secure compliance, and elevate customer satisfaction across our global supply chain. In this role, you will collaborate with internal stakeholders, external partners, and service providers to deliver efficient, high‑quality, and compliant logistics performance.
At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.
Your Key Responsibilities
Ensure robust import & export process execution and proactively communicate status, risks, and mitigation plans to stakeholders.




Ensure SAP transactions are executed accurately and timely to support business continuity and customer satisfaction.
Instill and maintain a Zero Non-compliance culture with respect to 3rd party service providers such as Customs Brokers and Transport Service Providers. Compliance with respect to quality, safety, and business ethics standards.
Develop, align, monitor, and enforce SLAs with internal and external stakeholders to deliver consistent customer experience.
Instill and drive continuous process improvement mindset in the organization to deliver consistent customer experience and efficient and effective process execution.
Proactively collaborate, cultivate and maintain stakeholder relationships at various levels of the organization both within DSM-FIRMENNICH India and outside DSM-FIRMENNICH India.
We Bring
A global, diverse, and inclusive working environment.
Opportunities to grow in a highly energetic and multicultural

📌 Import & Export Manager, GSC (Mumbai)
🏢 DSM Firmenich
📍 Mumbai