Job Description:

Job Description

Key Responsibilities:

* QA activities across multiple eCommerce initiatives based on SFCC.
* Define and implement test strategies, test plans, and defect tracking
processes
* Collaborate with cross-functional teams to understand business goals and
translate them into quality benchmarks
* Review and optimize test cases to ensure maximum coverage and efficiency
* Hands-on Experience in Business Manager, Merchant Tool, Administrator,
Storefront, and Tool concepts.
* Report and track quality metrics and ensure adherence to release timelines
* Actively participate in sprint activities, requirement walkthroughs, and
go-live planning.
* Develop and execute test plans, test cases, and test scripts for Salesforce
applications.
* Hands-on experience with Salesforce 3rd party integrations like CyberSource,
Avalara Tax, Klarna, Apple Pay, PayPal, Narvar, UPS & USPS, Klarna, Social
Logins, Kount, Power Reviews, Einstein.
* Hands-on experience with Shipping Methods/Configuration.




* Hands-on experience with different viewport executions.

Required Skills and Qualifications:

* 5+ years of experience in QA, with at least 2+ years in a QA role
* Proven experience testing Salesforce Commerce Cloud (SFCC) platforms
* Strong working knowledge of the SFCC Business Manager tool and configurations
* Deep understanding of the e-commerce domain, user journeys, and buying flows
* Experience working in Agile/Scrum environments
* Familiar with test management tools (JIRA, Confluence, qTest, TestRail, etc.)
* Solid analytical, leadership, and problem-solving skills
* Excellent stakeholder communication and reporting abilities
* Exposure to automation testing is a plus

Location:

DGS India - Bengaluru - Bhartiya City Block 1 (inactive)

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

📌 Salesforce Commerce Cloud QA (Bengaluru)
🏢 dentsu
📍 Bengaluru