Description
As a Senior Client Service Executive, you will play a vital role in our Delivery_Medical RCM_Voice_Credentialing department. Your primary focus will be on managing client relationships and ensuring efficient revenue cycle management processes. You will be responsible for overseeing a team of client service executives and ensuring the timely and accurate completion of tasks.

Responsibilities
- Outbound calls to insurance companies for claim status and eligibility verification.
- Handle denial documentation and take necessary actions to resolve issues.
- Make calls to insurance carriers based on client appointments and follow-ups.
- Work on outstanding claims reports and account receivable reports, ensuring timely resolution.
- Communicate with insurance companies to obtain the status of unpaid claims and facilitate payments.
- Adapt to various voice-based processes as per business needs, including insurance follow-ups and patient calling.
- Maintain individual daily logs and ensure accurate record-keeping.
- Meet client SLAs by completing tasks with speed and accuracy.




- Foster a team-oriented team environment and assist team members in achieving shared goals.
- Escalate communication and issues to seniors in a timely manner, ensuring smooth operations.

Qualifications
- Bachelor's degree in a relevant field, such as healthcare administration, business, or finance.
- Minimum 5 years of experience in medical revenue cycle management, with a focus on insurance processes.
- Strong knowledge of medical billing and coding practices.
- Excellent communication and interpersonal skills, with the ability to build strong client relationships.
- Proven leadership and team management experience.
- Proficiency in using relevant software and tools for revenue cycle management.
- Ability to work independently and manage multiple tasks simultaneously.
- Analytical skills to interpret data and make informed decisions.
- Flexibility to adapt to changing business needs and

📌 Senior Client Service Executive (Ahmedabad)
🏢 Medusind
📍 Ahmedabad