As a Splunk ITSI Admin at TCS for an industry leading client, you will be responsible for managing and optimizing our Splunk ITSI environment to ensure it supports the needs of our IT operations and business stakeholders. You will work closely with IT teams to develop and maintain dashboards, alerts, and reports that provide visibility into the health and performance of critical IT services.
Strong experience in implementing service monitoring for complex systems using Splunk ITSI with at least 1 year experience
- Proven experience as a Splunk Administrator (5+ Years) with a focus on ITSI.
- Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
- Strong understanding of Splunk architecture, data ingestion,
and indexing.
- Experience with IT Service Intelligence (ITSI) modules, including creating and managing service models, KPIs, and glass tables.
- Proficiency in scripting languages (e.g., Python, Bash) for automation and integration tasks.
- Familiarity with IT infrastructure and operations, including servers, networks, and applications.
- Robust problem-solving skills and the ability to work independently and in a team environment.
- Excellent communication skills and the ability to collaborate with technical and non-technical stakeholders.
Preferred Qualifications:
- Splunk Certified Admin or Splunk Certified ITSI Specialist certification.
- Experience in a large enterprise environment. - Familiarity with Helix or other IT service management frameworks.
Responsibilities: Administer and maintain the Splunk ITSI environment, including configuration, tuning, and upgrades.
- Develop and implement ITSI service models