Skill required: Retirement Solutions - Data Entry Services
Designation: Customer Service Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global qualified services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? 1. Front-ending the Plan Sponsor communication for LOB – providing white-glove service and acting as the first point of contact with an emphasis on Relationship Management2.



Coordinating with transaction processing teams to research the status of pending requests and communicating with the Plan Sponsors/ Consultants3. Strict adherence non-disclosure of client information by preserving client confidentiality4. Liaison with the teams working on setting up of or making changes to the Plan and assisting in project management for such changes5. Providing assistance (voice as well as email) to the Plan Sponsors and Regional Sales Leads with a sense of urgency
What are we looking for? 1. 3+ years of experience in US Retirement Services domain – Defined Contributions - Managing plan sponsor level communications2. Experience in Plan Sponsor management – providing services related to changes/edits in Plans, coordinating with internal business teams, escalation management, part of the team managing relationship with specific plan sponsors• Bachelor’s degree• Experience in the US retirement industry• Open for evening shif

📌 Customer Service Analyst (Gurugram)
🏢 Accenture
📍 Gurugram