13 Aug
|
GS Infotech
|
Chennai
13 Aug
GS Infotech
Chennai
Be a Non/-Voice Executive on Our Basis Team Job Description Our worldwide operations team 's "Silent Engine " and "Data Accuracy Anchor " is the Non/-Voice Process Executive. Your main responsibility is to manage, process, validate, and resolve high/-volume digital transactions, written customer communications, and backend data flows, while voice process agents handle live calls and customer/-facing phone queues. This involves carrying out asynchronous workflows in e/-commerce order queues, data transformation sheets, live chat portals, email ticketing tracks, and content curation streams. As the "Guardian of First/-Contact Resolution FCR Rates, Service Level Agreement SLA Turnaround Windows, and Data Entry Precision Metrics, " you assume direct execution responsibility for verifying account files, entering error/-free updates into our enterprise software platforms, and converting incoming written requests into processed cases. Responsibilities Omnichannel Written Queue Management/: Keep an eye on, arrange, and clear backoffice document queues, live chat streams,
and high/-volume incoming email channels while responding to requests with excellent written accuracy, coherent grammar, and structural consistency. Data Integrity & Transaction Auditing/: Before executing final system entries, audit incoming electronic source documents, customer applications, or vendor profile records to make sure all supplied text values adhere to corporate data compliance regulations. High/-Volume Record Processing/: Perform digital transactional updates with a zero/-error margin inside corporate database systems, such as item order updates, account profile modifications, invoice indexing runs, and credit ledger applications. Content Moderation & Policy Enforcement/: Apply exact filtering tags to safeguard the security of digital platforms by comparing user/-generated text updates, digital image uploads, and listing details to corporate safety standards. Skills/: High/-Speed Keyb
📌 Be a Non-Voice Executive on Our Basis Team (Chennai)
🏢 GS Infotech
📍 Chennai