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Process Mapping & Process Management

Experience: 3–5 years

Role Summary

The Senior Analyst will support end-to-end business process mapping, process governance, and process management initiatives across P2P, O2C, AP/AR, logistics, and operational processes. The role focuses on documenting AS-IS / TO-BE processes, standardization, and process excellence initiatives.

Key Responsibilities
- Lead end-to-end process modelling, capturing baseline current-state workflows and designing optimized future-state maps using standard notations (e.g., BPMN 2.0)
- Develop and maintain process repositories, including process maps, SOPs, and control documentation.
- Support process governance frameworks, including standardization,



version control, and change management.
- Identify process inefficiencies, control gaps, and improvement opportunities through stakeholder discussions and walkthroughs.
- Drive process optimization initiatives, including simplification, standardization, and automation readiness.
- Facilitate process workshops, stakeholder interviews, and requirements gathering sessions.
- Support process performance management, including defining KPIs/KRIs and monitoring process health.
- Collaborate with cross-functional teams (Finance, Supply Chain, IT, Operations) to ensure process alignment and consistency.
- Support documentation creation: BPMN flows, TO‑BE designs, business requirements, UAT support, and process governance.
- Contribute to digital transformation initiatives by enabling structured process documentation and identifying automation opportunities (RPA/AI).
- Participate in pre-sales support, value anal

📌 Risk Analytics (Mumbai)
🏢 EY Studio+ Nederland
📍 Mumbai