Wati

Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.

Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.

Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.

Wati, the AI-Powered Customer Engagement Platform for Revenue Grow.

We are seeking an experienced and results-driven Account Manager to join our team. You'll manage and grow key client accounts across our Business messaging Platform (Wati) and AI agentic platform (Astra),



driving cross-sell and upsell of a combined solution that spans messaging infrastructure and AI-led solutions.

What You’ll Be Doing
- Client Relationship Management: Build and maintain robust, long-term relationships with key clients, serving as their primary point of contact and trusted advisor across both Wati and Astra for commericals.
- Account Planning: Develop and execute strategic account plans that map how Astra's AI agent capabilities extend and deepen a client's existing Wati usage, aligning with their business goals to drive revenue growth.
- Sales and Cross-Sell/Upselling: Collaborate with CSMs to understand client needs and challenges. Identify accounts where AI-driven automation (Astra) can solve problems beyond core messaging (Wati), and proactively pitch, demo, and close combined-solution deals.
- Solution Positioning: Clearly articulate the value of Wati and Astra both as standalone products and as an integrated offering — translating technical A

📌 Account Manager (Bengaluru)
🏢 WATI.io
📍 Bengaluru