Job Summary :

The Regional Operations SME Manager leads a team of Regional SMEs to drive the
successful implementation, adoption, and stabilization of global solutions
across the region. The role ensures that global standards, operating models, and
platform capabilities are effectively translated into regional execution while
maintaining alignment with business priorities and operational realities.

Acting as a key partner to business leadership, Global Solution SMEs, xPOs,
Platform, and Technology teams, the role provides governance, prioritization,
and direction across regional transformation initiatives, SCP migrations,
platform adoption, and process improvement programs.

The role is accountable for building regional SME capabilities, driving solution
adoption, ensuring implementation readiness, and establishing solid feedback
mechanisms that continuously represent frontline realities and improve the
effectiveness of global solutions.

Key responsibilities :

* Lead and develop a team of Regional SMEs to support solution adoption,
operational excellence,



and business transformation across the region.
* Ensure successful implementation, adoption, and stabilization of global
solutions, operating models, and platform capabilities within regional
operations.
* Oversee regional SCP migrations and transformation initiatives, ensuring
operational readiness, stakeholder alignment, and successful business
outcomes.
* Drive regional process standardization and governance by promoting adherence
to global standards while appropriately addressing regional business
requirements.
* Establish portfolio-level visibility of initiatives, dependencies, risks, and
resource requirements to support effective prioritization and delivery.
* Partner with business leadership, customer experience teams, Global Solution
SMEs, xPOs, Platform, and Technology stakeholders to align transformation
priorities and execution plans.
* Lead regional adoption strategies, capability-building efforts,

📌 Regional Ops SME Manager (Airoli)
🏢 A.P. Moller - Maersk
📍 Airoli