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If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting recent direction, HSBC offers opportunities, support and rewards that will take you further.
Principal Responsibilities:
Source new accounts from the existing corporate base and deliver on meeting New-To-Bank targets.
Cross-sell asset products of the bank- mainly Home Loans (via referral), Personal Loans, Cards, Premier (referral)
Ensure the KYC/AML norms of the bank are complied with at all times.
Execute marketing events and promotions to generate business in their catchments, in conjunction with support departments such as Marketing.
Respond to Corporate Employee Programme (CEP) complaints in a timely manner and to customer satisfaction
Ensure a consistently high level of product and service delivery for relevant customer touch points
Develop and maintain good customer relations and ensure effective service delivery
Use learnings from customer/area visits and discussions to sharpen the proposition and enhance delivery and provide feedback to leadership / central teams
Comply to all relevant AML regulations & Global Standards
Develop a collaborative environment with all members of sales team
Be a role model of HSBC Group Values, lead by demonstrating and driving value based culture that imbibes Treating Customer Fairly (TCF) principles in all spheres of IWPB Business.
Ensure bank processes are followed in view of product documentation, complaint management, system usage etc.
Ensure end to end usage of leads allocated within allocated timelines with correct updation on CRMS
Safeguard the bank from potential loss/ damage arising out of stakeholder complaints.
Comply with the applicable laws, regulations, Group and local policy related to Sanctions and AML policy of HSBC while undertaking various day to day operations.
Demonstrat