JOB DESCRIPTION

Job Description: Admin Analyst (IT & Workplace Operations) –

B15 Location: Bangalore, India Employment Type:

Full time (FTE) Shift: European Shift Role

Overview Kraft Heinz India GCC is looking for a dynamic Admin Analyst (B15) who
brings a strong blend of administrative operations and IT onboarding expertise
to support a modern, digitally enabled workplace. This role will be instrumental
in ensuring seamless workplace operations while driving IT-enabled onboarding,
digital workspace adoption, and vendor governance, along with collaborating
closely with senior stakeholders across functions. Key Responsibilities 1. IT
Onboarding & Digital Workplace Enablement • Manage end-to-end IT onboarding for
new hires including system access, hardware readiness, and workspace setup •
Drive a digitally enabled workspace, ensuring smooth collaboration across tools
and platforms • Support users with basic IT queries and coordinate with IT teams
for issue resolution • Maintain digital assets, access records, and onboarding
documentation 2.



Administrative Operations Oversight • Supervise daily
administrative operations across the workplace floor • Conduct regular
governance meetings with teams to track operational efficiency and resolve
issues • Drive follow-ups, escalation closures, and SLA adherence 3.
Cross-functional Coordination & Process Improvement • Collaborate with HR, IT,
and business teams to streamline operational processes • Identify opportunities
to enhance efficiency, automation, and workplace experience • Contribute to
improving operational SOPs and governance frameworks 4. Vendor Management •
Manage vendor onboarding, contracts, and performance governance • Ensure
effective service delivery across housekeeping, transport, cafeteria, and
facility vendors • Track vendor SLAs, escalations, and compliance adherence 5.
Facility, Transport & Cafeteria Management • Manage transport logistics
including shift-wise roster planning • Oversee cafeteria operat

📌 Analyst II, Admin GCC Operations (Bengaluru)
🏢 The Kraft Heinz
📍 Bengaluru