We are looking for a highly motivated technology professional to drive
Operational Excellence across our technology organisation. This is not a
traditional project management role. Success in this role is measured by the
ability to influence platform teams, drive accountability, identify improvement
opportunities through data, and help engineering organisations improve
resilience, reliability, availability and operational maturity.
Prospect:
The ideal candidate combines strong operational and engineering understanding
with excellent stakeholder management skills and a passion for continuous
improvement. They should be comfortable working directly with senior technology
leaders, challenging the status quo, and using AI and automation to improve
productivity and simplify reporting.
This role is suited to individuals coming from Technical Program Management,
Site Reliability Engineering (SRE), Technology Operations, Service Reliability,
Engineering Operations, or Operational Excellence backgrounds.
Key Responsibilities
Drive Operational Excellence Across Technology
* Partner with platform teams and technology leaders to improve operational
performance.
* Drive accountability for key operational excellence outcomes across
engineering organisations.
* Facilitate structured reviews and action tracking across resilience,
observability, support experience and operational effectiveness.
* Identify recurring operational risks and work with teams to implement
sustainable improvements.
* Challenge teams constructively and influence prioritisation of operational
excellence initiatives.
Data-Driven Performance Management
* Analyse operational data to identify trends, risks and improvement
opportunities.
* Create executive-ready dashboards, scorecards and operational reporting.
* Define and track meaningful operational metrics and KPIs.
* Translate complex technical information into concise business-focused
insights.
* Use AI-assisted analysis a
📌 Senior Technical Project Manager (Pune)
🏢 Maersk
📍 Pune
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