Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position
to help our customers realise their dreams and ambitions. As a market leader in
the consumer banking business, DBS has a full spectrum of products and services,
including deposits, investments, insurance, mortgages, credit cards and personal
loans, to help our customers realise their dreams and aspirations at every life
stage. Our financial solutions are not only the best in the business – they were
made just right for you.

Job Purpose

* Drive overall business of the branch by ensuring exceptional customer
service, proactive sales environment, seamless back-office operations and
overall profitable branch
* Enhance existing relationships with customers and build recent relationships to
increase the customer base
* Ensure compliance with all applicable external and internal regulations and
guidelines

Key Accountabilities

* Drive implementation of the overall Bank strategy at branch level (asset and
liability, marketing, sales, operations) in consultation with the Cluster
Head




* Develop and implement branch specific marketing & communication strategies to
build DBS brand and to achieve branch targets
* Owner of Branch P&L;, Cascade the branch scorecard to branch and sales
employees to ensure achievement of targets
* Develop and ensure adherence to the operating budget for the branch in line
with the corporate and regional budget

Job Duties and Requirements :

* Generate sales through assets, liability and other banking products as well
as TPP
* Monitor on a regular basis the actual achievement of sales targets
vis-à-vis plans for the branch; take necessary action to minimize
deviations, if any
* Build and manage effective customer relationship with key customers tagged
to him/her; enable superior customer service to them; Advise them on making
robust investment and financial decisions
* Reduce customer dormancy and customer attrition
* Ensure branch target achievement th

📌 Analyst, Branch Manager, Consumer Banking Group (Mangalore)
🏢 DBS Bank
📍 Mangalore