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Job Title: Screening Associate – Employment & Education Verification (US
Process)

Department: Verifications – Enterprise

Shift: Night Shift (US Shift), Monday to Friday

Location: Remote, India (Preferably looking for Delhi, Mumbai, Goa, Nagpur, and
Bangalore candidates)

Job Summary

We are looking for a highly detail-oriented Screening Associate to handle
Employment and Education Verification for a US-based background screening
process. The role requires direct interaction with employers and educational
institutions, ensuring accurate validation of candidate information while
complying with strict SLA, quality, and regulatory standards.
Key Responsibilities
• Conduct employment verification by contacting HRs and authorized
representatives via calls/emails
• Perform education verification with universities, institutions, and
third-party databases
• Validate critical details such as designation, tenure, rehire eligibility, and




qualifications
• Maintain complete and accurate documentation of verification outcomes and
audit trails
• Follow US compliance protocols, verification scripts, and escalation
frameworks
• Meet defined Turnaround Time (TAT), productivity, and quality benchmarks
• Handle inbound and outbound communication professionally in a US process
• Identify discrepancies and escalate complex cases to senior team members
• Ensure strict confidentiality and data security for sensitive information

Eligibility Criteria (Mandatory)
• Minimum qualification HSC
• Minimum 2 years of most recent experience in a US BPO/KPO background screening
process is mandatory
• Experience in employment and/or education verification is must
• No employment gaps exceeding 3 months
• Comfortable working in night shifts (US timings)

Preferred Skills
• Solid verbal and written communication skills
• Familiarity with US verificat

📌 Screening Associate (India)
🏢 Cisive
📍 India