ABOUT THE ROLE

THE IT CLOUD OPERATIONS ENGINEER IS RESPONSIBLE FOR PROVIDING EXECUTION-LEVEL
OPERATIONAL SUPPORT FOR MRI’S GLOBAL CLOUD AND INFRASTRUCTURE ENVIRONMENTS. THIS
ROLE FOCUSES ON HANDS-ON SYSTEMS ADMINISTRATION, INFRASTRUCTURE AUTOMATION,
MONITORING, ASSET MANAGEMENT, AND IT SERVICE MANAGEMENT ACTIVITIES TO ENSURE
STABLE, SECURE, AND COMPLIANT OPERATIONS.

KEY RESPONSIBILITES:

* PROVIDE DAY-TO-DAY OPERATIONAL SUPPORT FOR CLOUD AND INFRASTRUCTURE
PLATFORMS, INCLUDING LINUX AND WINDOWS SYSTEMS.

* EXECUTE INFRASTRUCTURE AUTOMATION ACTIVITIES USING ANSIBLE.

* PERFORM LINUX SERVER ADMINISTRATION, INCLUDING PATCHING AND TROUBLESHOOTING.

* ADMINISTER ENTERPRISE MONITORING AND ALERTING PLATFORMS.

* SUPPORT IT ASSET DISCOVERY AND INVENTORY MANAGEMENT.

* RESOLVE INCIDENTS AND SERVICE REQUESTS USING ITSM TOOLS.

* SUPPORT AUDIT AND COMPLIANCE ACTIVITIES.

* MAINTAIN DOCUMENTATION AND SOPS.

* COLLABORATE WITH GLOBAL CLOUD OPERATIONS TEAMS.

REQUIRED SKILLS AND EXPERIENCE:

* 7+ YEARS OF EXPERIENCE IN CLOUD OPERATIONS, DEVOPS, AND ENTERPRISE CLOUD




INFRASTRUCTURE MANAGEMENT.

* SOLID HANDS-ON EXPERTISE IN MICROSOFT AZURE, WITH SOLID WORKING KNOWLEDGE OF
AMAZON WEB SERVICES ACROSS NETWORKING, IAM, COMPUTE, AND STORAGE.

* PROVEN TRACK RECORD IN MANAGING AND SUPPORTING HIGHLY AVAILABLE, RELIABLE
SAAS PRODUCTION ENVIRONMENTS.

* PROFICIENCY IN TERRAFORM/ ANSIBLE FOR MULTI-CLOUD INFRASTRUCTURE PROVISIONING
AND AUTOMATION.

* DEEP EXPERTISE IN CLOUD NETWORKING ARCHITECTURE, INCLUDING SECURE DESIGN,
IMPLEMENTATION, AND OPTIMIZATION.

* HANDS-ON EXPERIENCE WITH PALO ALTO VM-SERIES FIREWALLS IN CLOUD ENVIRONMENTS.

* STRONG UNDERSTANDING OF HYBRID NETWORKING CONCEPTS, INCLUDING BGP, UDRS, AND
ROUTE TABLE CONFIGURATIONS.

* EXPERIENCE WITH CONTAINER ORCHESTRATION USING KUBERNETES, PARTICULARLY AKS,
WITH EXPOSURE TO EKS.

* DEMONSTRATED STRENGTH IN TROUBLESHOOTING, ROOT CAUSE ANALYSIS, AND INCIDENT
MANAGEMENT WITHIN PRODUCTION SYSTEMS.

* EXPERIENCE WORKING IN REGULATED

📌 Senior Cloud Engineer IV (Bengaluru)
🏢 MRI Software
📍 Bengaluru