Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Infor LN for Discrete Manufacturing
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues that arise within various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation across multiple platforms. The position demands continuous engagement with complex software environments to maintain system reliability and support business continuity, often requiring collaboration with different teams to address challenges effectively and efficiently.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.




- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead efforts to streamline support processes and improve system performance.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.

Skilled & Technical Skills:
- Must To Have Skills: Proficiency in Infor LN for Discrete Manufacturing.
- Strong troubleshooting and analytical skills to diagnose and resolve complex software issues.
- Experience in managing and supporting enterprise resource planning systems within manufacturing environments.
- Ability to work collaboratively with cross-functional teams to deliver effective solutions.
- Excellent communication skills to articulate technical inform

📌 Application Support Engineer (Ahmedabad)
🏢 Accenture
📍 Ahmedabad