All roles at JumpCloud® are Remote unless otherwise specified in the Job
Description.

ABOUT JUMPCLOUD®

JumpCloud® is the AI-powered unified IT management platform designed to secure
the up-to-date workforce. By consolidating identity, device, and access management,
JumpCloud provides intelligent, secure IT that scales from human users to
autonomous AI agents. We help organizations around the globe eliminate
complexity and turn AI risk into an optimized advantage, ensuring the right
people and agents have secure access to the right resources at all times.

JUMPCLOUD IS INTELLIGENT, SECURE IT.

OVERVIEW

We are seeking a seasoned, strategic Channel Revenue Operations leader to serve
as a senior individual contributor embedded in our Channel & Partner business.
This role is the operational backbone of our VAR, MSP, and Distributor ecosystem
— responsible for owning the processes, data frameworks, reporting
infrastructure, and systems that drive partner-led revenue. The ideal candidate
has already built and scaled channel operations programs from the ground up, and
brings deep,



hands-on experience with PRM platforms (specifically Impartner and
Crossbeam), Salesforce, and cross-functional collaboration with Analytics and
Enterprise Systems teams. This is not a learning role — you will come in as a
domain expert and function as a strategic partner to Channel leadership and GTM
stakeholders from day one.

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Roles & Responsibilities

CHANNEL PROCESS DESIGN & OWNERSHIP

* Design, build, and own end-to-end operational processes for the Channel
business — including partner onboarding, deal registration, co-sell
workflows, partner tiering, and MDF/incentive management.

* Define and document standard operating procedures (SOPs) for all
partner-facing and internal channel processes, ensuring scalability and
cross-functional alignment across Sales, Finance, and Marketing.

* Proactively identify bottlenecks in the partner lifecycle (sourced,
influenced, co-sell) and implement dur

📌 Senior Channel Revenue Operations (Bengaluru)
🏢 Jumpcloud
📍 Bengaluru