Job Title - GN - SONG - Service - Nice CXOne - Manager

Management Level: 7/ Manager

Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai

Must have skills: Cloud contact center/ CCaaS/ Conversational AI

Good to have skills: Nice CXone

Experience: Minimum 1+ years of experience is required

Educational Qualification: MBA/PGDM from tier 1 or 2

Job Summary:
You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance.

Areas of Work: Nice CXone Contact Centre Solutions and Pre-Sales

As part of these, you will drive the following:
- Use strong project management skills: Leverage valuable understanding of principles, theories, practices and techniques for managing project workload and analysis needed for key deliverables
- Deploy understanding of technology and software development cycle: Apply critical thinking, resource management and problem-solving skills.
- Create valid business cases: ROI generation and project management of solution deployment, being organized and comfortable planning several months in advance

📌 GN - SONG - Service – Service Now – Associate Manager (Gurugram)
🏢 Accenture
📍 Gurugram