About the role:

We are seeking an experienced IGA L2 Support Analyst with strong expertise in
Saviynt Identity Governance & Administration (IGA) and SQL to support enterprise
identity and access management operations. The role involves managing day-to-day
operational support activities, resolving incidents and service requests,
troubleshooting access-related issues, supporting end users, and ensuring the
smooth functioning of identity governance services. The ideal candidate will
possess strong analytical skills, hands-on experience with IAM/IGA processes,
and the ability to collaborate across business, security, infrastructure, and
application teams.

What You'll Do:
* Provide Level 2 operational support for the Saviynt Identity Governance &
Administration (IGA) platform.
* Manage Joiner, Mover, and Leaver (JML) lifecycle processes.
* Troubleshoot identity, access provisioning, de-provisioning, and
reconciliation issues.
* Support access requests, certification campaigns, governance controls, and
application connectors.
* Investigate synchronization, integration,



and data-related issues using SQL.
* Manage incidents, service requests, and changes through ServiceNow and JIRA
while meeting SLAs.
* Perform root cause analysis and collaborate with L3, infrastructure,
security, and application teams for issue resolution.
* Generate operational and audit reports, maintain documentation, and
contribute to continuous process improvements.
* Support compliance, access reviews, audit activities, and segregation of
duties (SoD) remediation.
* Provide technical support to business users and maintain knowledge base
articles and SOPs.

What You Bring:
* 3–6 years of experience in Identity Governance & Administration (IGA),
preferably with Saviynt.
* Hands-on experience with Saviynt administration and operational support.
* Solid SQL skills for query development, troubleshooting, reporting, and data
analysis.
* Experience with ServiceNow and JIRA for incident, request, and chan

📌 Senior Identity Specialist (Bengaluru)
🏢 Simeio
📍 Bengaluru