CAREER CATEGORY

Information Systems

JOB DESCRIPTION

JOB SUMMARY

Amgen is committed to driving operational excellence and continuous
transformation to better serve patients worldwide. The Sr. Associate, Business
Performance & Operations Transformation will support this mission by executing
transformation initiatives, enabling change management activities, and
continuous improvement efforts across Operations.

This role will work closely with Operations Transformation leaders and business
stakeholders to support execution of strategic initiatives, develop performance
insights, coordinate change activities, and identify opportunities to improve
operational effectiveness through data, process improvement, and AI-enabled
solutions.

KEY RESPONSIBILITIES

Transformation Program Support

* Support planning and execution of transformation and continuous improvement/
operational excellence initiatives across Operations.

* Track project milestones, risks, dependencies, and action items to help
ensure successful delivery.

* Assist with preparation of project updates, presentations,



and status
reports.

Business Performance & Analytics

* Develop and maintain dashboards, reports, and performance metrics.

* Analyze operational data and identify trends, risks, and improvement
opportunities.

* Support business performance reviews through data collection, analysis, and
reporting.

Change Management Support

* Assist with stakeholder communications, training coordination, and adoption
activities.

* Support development of communication materials and change management plans.

* Gather feedback and monitor adoption metrics to support successful
implementation of initiatives.

Continuous Improvement & Process Optimization

* Identify opportunities to improve processes, eliminate inefficiencies, and
enhance business performance.

* Support Continuous Improvement 2.0 (CI + AI) initiatives and automation
opportunities.

* Contribute to development of tools, templates, and best pra

📌 Sr. Associate, Business Performance (Hyderabad)
🏢 AMGEN
📍 Hyderabad