Trackier is a leading SaaS platform serving businesses across 20+ countries worldwide. For over a decade, we have empowered brands, advertisers, agencies, and ad networks with innovative Performance Marketing and Mobile Marketing solutions that drive growth and maximize conversions.

We empower marketers worldwide with advanced technology and a customer-first approach. We help businesses build impactful campaigns, create exceptional user experiences, and ensure data privacy. Our smart solutions are designed to optimize marketing strategies, enhance efficiency, and foster long-term customer relationships based on trust. Trackier was founded to solve a critical challenge—enabling marketers to accurately measure success and build meaningful customer connections. We believe data is not an obstacle but a powerful tool that helps teams become smarter and more effective.

Requirements
- 2 + years of experience in Technical Customer Success, Onboarding, Implementation, preferably within a B2B SaaS environment.
- Bachelor's degree in Engineering is mandatory. (B.Tech/BE)




- Strong understanding of SDKs, APIs, pixels, postbacks, tracking flows, and web/mobile attribution ecosystems.
- Experience leading technical product demos and customer onboarding conversations.
- Hands-on experience working with SaaS marketing, attribution, or customer engagement platforms.
- Ability to simplify complex technical concepts into clear, actionable guidance for both technical and non-technical stakeholders.
- Experience managing multiple customer implementations in a fast-paced environment.
- High proficiency in leveraging AI tools to improve productivity, documentation, and customer communication while applying solid judgment and contextual thinking.
- A proactive mindset with strong ownership, curiosity, and a continuous learning approach.

What You’ll Do:
- Lead product demos and onboarding sessions by understanding each customer's business model, use case, and success goals.
- Own the onb

📌 Customer Success (Noida)
🏢 Trackier
📍 Noida