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EY Job Description
Job Title: Senior Associate – Learning Deployment Specialist - Canada
Function: Talent
Skill Level: Intermediate
Sub Function: L&D; Talent Services
Job Summary: L&D; VTH is a core learning team in the Global Delivery Services organization, delivering design, development and delivery of learning solutions to EY Global teams, member firms and service lines. The Learning Deployment Specialist (Associate & Senior Associate) is responsible for the end-to-end deployment of learning courses and projects (including scheduling, SuccessFactors setup, nominations, logistics, and compliance), and for producing/hosting virtual learning sessions as needed. The role supports exceptional client service, operational excellence,



and continuous improvement while building positive relationships with stakeholders across regions and time zones.

Essential Functions of the Job:
The key function of this position is to deploy learning programs end-to-end and produce virtual classrooms in accordance with established policies, procedures, and SLAs.

Build initial course schedules and submit requests to create/publish Schedule Offerings and content in SuccessFactors.
Support end-to-end execution of learning deployment plans and budgets, including conference and event logistics.
Monitor participant nominations and manage learner cancellations, no-shows, and re-assignments; coordinate recent training dates.
Serve as first point of contact for Talent Development queries related to assigned courses; manage shared mailboxes.
Prepare facilitators for delivery (logistics, briefings) and support facilitator management.
Provide oversight

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🏢 EY
📍 India