The Insights & Enablement team ensures we have the right infrastructure and tools to enable data-driven decisions and optimize productivity. We partner across Services to enhance reporting insights, increase efficiency, and automate processes. The Business Development Insights & Enablement Team (Client I&E;) supports the front-line business development sales team for Client Services. Our team ensures that our Client teams focus on what they do best - Selling. This function designs and builds the sales capabilities that the Services team needs to effectively materialize its revenue growth potential, while at the same time simplifying current sales support activities to enable the team to spend more of their time selling with clients.

Key Skills

Operations Process
How to communicate with senior leads
Follow the SOP and perform customer onboarding assurance tasks efficiently by maintaining process KPI / SLA
Excel and Power Point
Contract interpretation, Data Research
Good Communication skills

Valuable to have:

KYC process knowledge
Building SOP
Salesforce knowledge
Power BI

Role





The Role Will Be Expected To Do The Following

" Understand and ensure compliance with industry regulations and company policies.

" Perform assurance program with on-going checks on sales processes.

" Collaborate with different departments to ensure seamless communication and coordination.

" Maintain accurate and up-to-date documentation of operational procedures and policies.

" Generate and analyse reports on operational performance for management review.

" Evaluate and revise operations and procedures in response to organizational change.

" Streamline and optimize operational processes to improve efficiency.

" Maintain strict confidentiality.

All About You

" Bachelor's degree in business administration, Operations Management, or a related field.

" 2-3 year of prior experience in operations roles, with a focus on process improvement.

" Demonstrated ability to work quickly, respond

📌 Analyst, Analytics (Gurugram)
🏢 PRI INDIA IT SERVICES PRIVATE
📍 Gurugram