International Customer Support Voice Role
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Summary

We are seeking a highly skilled and motivated individual to join our team as an International Customer Support Voice Representative. As a key member of our global customer support team, you will be responsible for providing exceptional customer service to clients across the globe. This is a contract role with the possibility of being converted to a permanent position based on performance and business needs. The ideal candidate will have excellent communication skills, a robust knowledge of customer handling, and the ability to work in a rotational shift, including night shifts.

Responsibilities

Provide exceptional customer service to clients across the globe
Handle customer inquiries and resolve issues in a timely and professional manner
Work in a rotational shift, including night shifts
Meet or exceed performance metrics and targets
Collaborate with team members to achieve business objectives
Stay up-to-date with product knowledge and industry trends

Requirements
Requirements:





Graduate or Undergraduate degree
Minimum 6 months of experience in customer support, technical support, BPO, or a related field
Excellent communication skills in English
Good knowledge of customer handling and conflict resolution
Ability to work in a rotational shift, including night shifts
Immediate joiner preferred or maximum 15 days' notice period
Willingness to work in a contract role with the possibility of being converted to a permanent position
Additional Information

Salary: ₹40,000 - ₹50,000 per month (depending on last CTC and experience)
Job Location: Pune
Work Mode: Work from Office
Contract Duration: 4-6 months
Notice Period: Immediate joiners or maximum 15 days' notice

Benefits
CTC: Up to ₹56,000 per month (based on last drawn salary and experience)
Laptop and other assets will be provided by the company.
P.F + E.S.I + 5000/- performance bonus monthly.
The company will give a t

📌 Experienced Customer Support International Voice (India)
🏢 2COMs
📍 India