Job Purpose and Impact
The Mobility Carrier & Services Analyst is responsible for defining, governing, and operationalizing global mobility policies and service frameworks. This role ensures consistent, compliant, and cost-effective management of mobile services by establishing standards, driving adoption, and managing operational excellence. The position partners with vendors, engineering teams, procurement, and regional stakeholders to deliver aligned mobility services that balance user experience, security, and efficiency.
Key Accountabilities
Own carrier strategy and service integration across global regions, ensuring reliable connectivity, optimized plans, and alignment with enterprise mobility objectives
Manage carrier relationships and performance, driving accountability on SLAs, service quality, coverage, and issue resolution
Optimize mobile service cost structures, including plan design, usage governance, and lifecycle management to reduce spend while maintaining service quality
Drive operational excellence for mobility services, including incident management,
escalation handling, and continuous service improvement
Enable automation and reporting capabilities for mobility services, including usage analytics, cost visibility, and service performance tracking
Qualifications
Required Qualifications
5+ years of experience in enterprise mobility, telecom, or carrier service management
Strong knowledge of mobile carrier services, plan structures, roaming, and global service delivery models
Proven ability to manage vendor relationships and drive performance against SLAs
Experience with mobility provisioning models (e.g., eSIM, dual SIM, zero-touch enrollment, carrier activation workflows)
Robust analytical and problem-solving skills, with experience managing service performance and cost optimization
Ability to collaborate across technical and business teams (engineering, procurement, finance, security)
Preferred Qualifications
Experience managing gl
📌 Sr. Consultant, Enterprise Mobility (India)
🏢 Cargill
📍 India