"Business Growth & Revenue

Drive retail business expansion across assigned cities/territories within the zone.

Achieve monthly, quarterly, and annual revenue and merchant acquisition targets.

Increase adoption of Paytm products including QR, Soundbox, POS, loans, insurance, and other merchant solutions.

Monitor market penetration and competitor activities.

Team Leadership

Lead and manage Area Managers, Sales Managers, and field sales teams.

Set KPIs, monitor productivity, and ensure target achievement.

Conduct regular performance reviews, coaching, and capability building.

Build a high-performance sales culture.

Merchant Acquisition & Relationship Management

Develop robust relationships with key merchants and retail partners.

Ensure high merchant retention and engagement.

Resolve escalations related to service, operations, or product issues.

Operational Excellence

Ensure compliance with company policies and audit requirements.

Improve operational efficiency and field execution.

Track business metrics through dashboards and MIS reporting.

Strategic Planning

Identify growth opportunities across markets and categories.

Execute zonal business plans aligned with company strategy.





Collaborate with cross-functional teams including product, marketing, and operations.

Key Skills & Competencies

Strong sales and business development expertise

Team management and leadership

Channel and distribution management

Analytical and problem-solving skills

Stakeholder management

Excellent communication and negotiation abilities

Data-driven decision-making

Preferred Qualifications

Post-Graduate in Business, Marketing, or related field

8–15 years of experience in sales/business development

Experience in fintech, payments, telecom, FMCG, banking, or retail business preferred

Proven experience handling large field sales teams and multiple territories"

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

📌 Zonal Head - General Manager - Railway Transit (Mumbai)
🏢 Recognized
📍 Mumbai