Roles & Responsibilities

1. Business Development &
Partnership Management

- Coordinate with Insurance
Companies (ICs) technical teams for onboarding of products and business
growth initiatives.

- Manage relationships with
insurance companies and technology vendors.

- Support expansion of
insurance business through digital platforms and partner coordination.


2. Technology Coordination

- Coordinate with technology
partners teams for portal integration and API support.

- Resolve technical issues
related to insurance portals and digital platforms.

- Monitor platform
performance and ensure smooth digital operations.

- Support implementation of
new products and features on the portal.

- Manage margin uploads and
updates on insurance platforms.


3. Operations Management

- Ensure smooth day -to -day
insurance operations.

- Track policy issuance,
premium collection, and transaction status.

- Maintain MIS reports and
operational dashboards.

- Share product updates,
process changes, and compliance guidelines with stakeholders.

- Track KPIs such as premium
collection, conversion ratio, active VLEs, and renewal performance.

- Coordinate with internal




departments including Finance, Legal, Technology, and Operations teams.

- Ensure timely
communication between CSC, insurance companies, and field teams.


4. Required Skills &
Qualifications

- Basic understanding of
insurance and InsurTech operations.

- Knowledge of portal
management, APIs, and digital platforms.

- Valuable communication and
coordination skills.

- Proficiency in MS Excel,
MIS reporting, and data management.

- Ability to handle multiple
stakeholders and operational tasks efficiently.


5. Preferred Experience

- Experience in insurance,
fintech, or InsurTech operations preferred.

- Prior experience in
coordination with insurance companies and technology vendors will be an
added advantage.