Omega Healthcare is an AI-driven healthcare solutions company that helps healthcare organizations optimize revenue operations improve financial performance and enhance patient outcomes. Backed by advanced technology automation and over 30000 professionals globally Omega delivers innovative and scalable solutions across the healthcare ecosystem.
The Manager / Senior Manager O2C Revenue Assurance & Analytics will be responsible for leading end-to-end revenue operations including contract governance billing collections revenue assurance analytics reporting and digital transformation initiatives.
The role will focus on maximizing revenue realization improving cash flow strengthening operational controls and driving process excellence through technology and automation.
Working closely with Operations Client Partners Finance Technology and Leadership teams the incumbent will deliver actionable business insights enhance reporting capabilities implement scalable solutions and ensure effective governance across the revenue lifecycle.
Key Responsibilities
Revenue Operations & O2C Management
- Manage the complete Order-to-Cash lifecycle including contract setup billing invoicing collections dispute management cash application and revenue assurance.
- Drive operational excellence process standardization and continuous improvement initiatives.
- Monitor key performance indicators such as DSO billing accuracy collections and cash realization.
Contract Governance & Revenue Assurance
- Review contracts SOWs pricing models and commercial agreements to ensure accurate billing and revenue recognition.
- Implement controls to prevent revenue leakage and ensure contractual compliance.
- Conduct periodic reviews to identify risks and strengthen governance processes.
Revenue Analytics & Reporting
- Develop and publish dashboards KPI scorecards and management reports.
- Analyze revenue collections profitability and cash flow trends to support business decisions.
- Provide executive insights and performance reviews to senior leadership.
Technology & Automation
- Lead adoption of ERP systems O2C platforms automation tools and reporting solutions.
- Drive process digitization through AI RPA Power BI and business intelligence tools.
- Partner with technology teams to implement scalable and efficient revenue management solutions.
Stakeholder & Team Management
- Collaborate with Operations Finance Commercial Legal and Technology teams to optimize revenue processes.
- Lead and mentor high-performing O2C and Analytics teams.
- Promote a culture of accountability innovation and continuous learning.
Qualifications & Experience
Education
- CA / CMA / MBA (Finance) or Masters Degree in Finance Accounting Commerce or Business Administration.
- Certifications in Analytics ERP Systems Project Management or Digital Transformation will be an added advantage.
Experience
- 10-15 years of experience in O2C Revenue Operations Finance Shared Services Billing Collections or Accounts Receivable functions.
- Proven experience in revenue assurance contract governance reporting analytics and finance transformation initiatives.
- Hands-on experience with ERP platforms automation dashboarding and business intelligence solutions.
- Healthcare Shared Services BPM or RCM industry experience preferred.
Key Skills
- End-to-End Order-to-Cash (O2C) Management
- Revenue Assurance & Contract Governance
- Billing Collections & Accounts Receivable
- Revenue Analytics & Business Intelligence
- Power BI Tableau SQL & Advanced Excel
- ERP Systems (SAP Oracle NetSuite Dynamics)
- Automation Digital Transformation & Process Improvement
- Financial Controls Compliance & Risk Management
- Leadership Stakeholder Management & Strategic Communication
Success Measures
- Improved DSO and cash flow performance.
- Reduction in billing errors and revenue leakage.
- Enhanced automation and process efficiency.
- Timely publication of dashboards and management reports.
- Improved collection effectiveness and customer experience.
- Robust compliance governance and revenue assurance outcomes.