AboutExotel

2011Exotelenablesmorethan25billioncustomerconversationsannuallyforover7000businessesacrossvoicechatbotsandcontactcentresservingcustomersinover60countriesacrossAPACMiddleEastandAfrica.

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RoleOverview

TheManagerLegalwillbeaseniormemberoftheExotelLegalteamwithprimaryresponsibilityforcommercialcontractingmaintainingproducttermsandconditionscontractstandardizationbusinessadvisoryanddisputeresolution.

Thisrolerequiresacommerciallymindedlawyerwhocanindependentlymanagecomplexdomesticandinternationaltransactionsprovidepracticaladvicetobusinessteamsanddevelopscalablecontractingprocessesinafast-movinghigh-growthenvironment.

KeyResponsibilities

CommercialContracts

- IndependentlydraftreviewnegotiateandconcludedomesticandinternationalcommercialcontractsincludingmasterservicesagreementsSaaSandsubscriptionagreementsserviceagreementsstatementsofworkorderformsresellerandpartnershipagreementsandprocurementcontracts.
- AssessthelegalandcommercialrisksofproposedtransactionsandtailorcontractualpositionsinlinewithExotelsapprovedstandardsandriskappetite.
- Createstandardizeandperiodicallyreviseagreementtemplatesclauselibrariesnegotiationplaybooksandcontractingguidance.
- Draftandmaintainproductandplatformdocumentationincludingonlineandclickwraptermsandconditions.
- Improvecontractingworkflowsanddeveloppracticalself-servicemechanismsforstandardandrepeattransactions.

BusinessandInternationalAdvisory





- Provideclearpracticalanddecision-readyadvicetobusinessstakeholdersbalancingcommercialobjectiveswithappropriatelegalprotection.
- Managecross-bordercontractingandrelatedbusinessadvisorycoordinatingwithlocalcounselandexternaladviserswherejurisdiction-specificadviceisrequired.

DisputesandLitigation

- Supportthereviewandresponsetolegalnoticescontractualdisputesclaimsarbitrationlitigationandrelatedproceedings.
- Work with internal stakeholders and external counsel to collect relevant information assess exposure develop strategy manage proceedings and maintain appropriate records.

MandatorySkills

- .
- 79yearsofrelevantpost-qualificationexperiencewithsubstantialcommercialcontractingexperience.
- Priorin-houseexperienceinastartuporotherhigh-growthenvironment.
- Demonstrableexperienceindependentlydraftingnegotiatingandconcludingcomplexcommercialandtechnologycontracts.
- Experiencecreatingandrevisingcontracttemplatesclauselibrariesplaybooksandonlinetermsandconditions.
- Stronglegalandcommercialjudgmentwiththeabilitytoidentifymaterialrisksandprovidepracticalsolutions.
- Abilitytoworkindependentlymanagecompetingprioritiesandtakeownershipofoutcomes.
- Excellentdraftingnegotiationandcommunicationskills.

PreferredSkills

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- ExperienceinaB2BtechnologySaaStelecommunicationsCPaaSCCaaSorservicesbusiness.
- ExposuretointernationalcontractsparticularlyintheMiddleEastAfricaorSoutheastAsia.
- Buy-sideorprocurementcontractingexperience.
- Experiencehandlinglitigationcontractualdisputesorexternal-counselcoordination.

Required Experience:

Manager

📌 Legal Manager (Bengaluru)
🏢 Exotel Techcom
📍 Bengaluru