Syensqo is all about chemistry. Were not just referring to chemical reactions here but also to the magic that occurs when the brightest minds get to work together. This is where our true strength your future colleagues and in all your differences. And of course in your ideas to improve lives while preserving our planets beauty for the generations to come.

Join us at Syensqo where our IT team is gearing up to enhance its capabilities. We play a crucial role in the groups transformationaccelerating growth reshaping progress and creating sustainable shared value. IT team is making operational adjustments to supercharge value across the entire organization.

Here at Syensqo were one strong team! Our commitment to accountability drives us as we work hard to deliver value for our customers and our dynamic and collaborative work environment we add a touch of enjoyment while staying true to our motto: reinvent progress.

Come be part of our transformation journey and contribute to the change as a future team member .

Syensqo is seeking an experienced Telecom Engineer to join our Global Telecom team. This critical role is responsible for designing implementing and maintaining Telecom solutions playing a key role for the installation configuration maintenance and support of PABX systems on a global scale. The role requires a deep understanding of telephony systems network integration monitoring tools and customer support to ensure seamless communication solutions for the organization. The engineer should also be knowledgeable about various PABX features and applications.

Key Responsibilities:

1. Design and Implementation:

1. - Design telecom solutions tailored to meet organizational needs.
- Implement telephony systems ensuring seamless integration with existing infrastructure.
- Configure telecom hardware and software including PBX systems VoIP and unified communications.
- Define different solution based on userss needs (profile)

1. Maintenance and Support:

1. - Monitor telephony systems to ensure optimal performance and reliability.
- Troubleshoot and resolve technical issues related to telecom systems.
- Perform regular system updates and maintenance to ensure security and efficiency.

1. Collaboration and Communication:

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- Work closely with IT teams and other departments to align telecom solutions with business objectives.
- Provide training and support to end-users on telephony systems and features.
- Liaise with vendors and service providers to manage contracts and service agreements.

1. Documentation and Reporting:

1. - Maintain detailed documentation of system configurations changes and procedures.
- Generate reports on system performance usage and incidents for management review.

1. Educational Background:

1. - Bachelors degree in Telecommunications Computer Science Information Technology or a related field.

1. Professional Experience:

1. - 5/10 years of proven experience in designing implementing and maintaining telecom solutions preferably with Avaya Mitel or Microsoft systems.
- Experience in managing VoIP and unified communications systems.
- Familiarity with network infrastructure and protocols related to telephony .

1. Certifications:

1. - Relevant certifications such as Avaya Certified Implementation Specialist (ACIS) Mitel Certified Associate MS Field Expert are advantageous.
- Cisco Certified Network Associate (CCNA) or equivalent networking certification is also a plus

1. Technical Skills:

1. - Strong understanding of telephony systems including PBX VoIP and SIP protocols.
- Proficiency in telecom hardware and software configuration and troubleshooting.
- Knowledge of network infrastructure including LAN/WAN routers and switches.
- Experience working in a global workplace supporting telephony systems across multiple regions and time zones.
- Understanding of international telecommunication standards and regulations.
- Experience with cloud-based telephony solutions and unified communications platforms.

1. Analytical and Problem-Solving Skills:

1. - Ability to diagnose and resolve complex technical issues efficiently.
- Solid analytical skills to assess system performance and identify areas for improvement.

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Communication and Interpersonal Skills:

1. - Excellent verbal and written communication skills to interact with technical and non-technical stakeholders.
- Ability to work collaboratively in a Global team environment and build strong working relationships.

1. Organizational and Time Management Skills:

1. - Strong organizational skills to manage multiple projects and priorities simultaneously.
- Ability to work under pressure and meet tight deadlines.

1. Adaptability and Continuous Learning:

1. - Willingness to stay updated with the latest telecom technologies and industry trends.
- Ability to adapt to new tools technologies and processes as required.

Whats in it for the candidate

- Be part of and contribute to a once-in-a-lifetime change journey
- Join a dynamic team that is going to tackle big bets
- Have fun and work at a high pace

About us

- Syensqo is a science company developing groundbreaking solutions that enhance the way we live work travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911 we bring great minds together to push the limits of science and innovation for the benefit of our customers with a diverse global team of more than 13000 associates. Our solutions contribute to safer cleaner and more sustainable products found in homes food and consumer goods planes cars batteries smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.
- At Syensqo we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us regardless of background age gender national origin ethnicity religion sexual orientation ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description we still encourage you to apply.

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Required Experience:

IC

📌 Telephony Engineer (Pune)
🏢 Syensqo
📍 Pune