Job Description

- At least 10+ years of experience in ITSM, ITBM, ITOM Business Process, implementation in ServiceNow, Architecture/Design / end to end platform roll out
- Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities. Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities
- At least 5 years of experience in ServiceNow- ITSM,CMDB, Discovery ServiceMap,
- Should have CSDM models for different customer base
- Have done multiple API based, Plugin based, Orchestration based integrations between ServiceNow and other COTS products.
- Have hands-on experience on ServiceNow Orchestration and implemented Cloud lifecycle management and provisioning in public and private clouds, hybrid clouds




- At least 6 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment
- Lead ServiceNow upgrades planning and execution
- Lead ServiceNow implementations -greenfield implementation
- Manages development efforts pertaining to modules of the ServiceNow platform using JavaScript, including support for newly developed modules / products
- Participates in the configuration of current applications or suites during planning, development, and rollout phases
- Contributes to the strategic development of new platform customizations, as needed, based on customer needs
- Participates in the collection and implementation of tool requirements and investigates as necessary to determine the best solution or configuration options available based on the specific requirement
- Certification ITIL Foundation, ServiceNow Admin Certified, ServiceNow Implementation specialist in ITSM or ITOM is must

📌 Servicenow Architect (India)
🏢 Cerebra
📍 India