Walk-in || Customer Service Executive - Sales (Salem)

Walk-in || Customer Service Executive - Sales (Salem)

13 Aug
|
Tata Capital
|
Salem

13 Aug

Tata Capital

Salem

Key Objective of the Job:

A Customer Service Executive Sales who effectively manage DSE interactions, channel partners and the open market. CSEs responsibilities also include to collaborate with internal stakeholders, including operations & credit teams to ensure effective loan application processing.

Key Deliverables:

Lead Generation

- Generate leads through interactions with DSE or through channel partners/open market.

Customer Relationship Management

- End to end customer relationship management including explaining product offerings and resolving sales queries.
- Cross-selling product offerings to customers.
- Educates customers with information to build their understanding of issues and capabilities.
- Goes beyond their day-to-day work to assist customers in a positive manner.

Dealer Relationship Management

- Maintaining relationship with assigned dealer.

Deal Processing

- Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)

Internal Stakeholder Management

- Interact with operations and credit team in order to ensure smooth processing of loan applicati

📌 Walk-in || Customer Service Executive - Sales (Salem)
🏢 Tata Capital
📍 Salem

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