Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Key Responsibilities

- Handle inbound/outbound calls from international customers.
- Provide accurate information and resolve customer queries professionally.
- Maintain a polite, professional, and customer-focused approach.
- Understand customer concerns and provide appropriate solutions.
- Maintain call quality and meet process/service standards.
- Document customer interactions accurately.

Requirements

- Freshers are welcome to apply.
- Excellent English communication skills are mandatory.
- Good verbal communication and active listening skills.
- Comfortable interacting with international customers.
- Basic computer knowledge.
- Willingness to work in UK shift timings.
- Versatile, positive, and customer-oriented attitude.





What We Offer

- Opportunity to start a career in the international BPO/voice process.
- Training and support for freshers.
- Professional growth and career development opportunities.
- Competitive salary and incentives [if applicable].
- Two way cab facilities
- Unlimited incentives

- Excellent communication and interpersonal skills
- B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible
- Please bring the original physical copy of any of your identification documents for verification.
- Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

📌 Walk-in || Firstsource is hiring-Freshers For International Voice Process (Bengaluru)
🏢 Firstsource
📍 Bengaluru