Title: Senior ServiceNow Tester (Face to Face Interview)

Experience: 6+ Years

Notice period: Only Immediate joiners

Work Mode: Remote - Hyderabad

Locations: Remote (India) (Upon conversion to fulltime employee candidate should work hybrid from location in Hyderabad)

Length: 6-12 months Contract, Client reserves the right to hire candidate as fulltime

Primary Responsibilities:

- Analyze and understand business requirements and ServiceNow specifications to design effective test cases and scenarios.
- Plan, execute, and document manual and automated tests for ServiceNow applications, and integrations
- Identify, report, and track defects using defect management tools and Conduct root cause analysis to prevent recurring defects.
- Collaborate with developers, architects, and business analysts to clarify requirements and resolve issues during the testing lifecycle.
- Conduct Functional, integration, API, Regression testing of ServiceNow modules, ensuring quality.
- Assist in ServiceNow development tasks including basic configuration, script writing, and workflow customization, as needed.
- Work with automation frameworks (e.g., Selenium, ATF) to develop, enhance, and execute automated testing scripts for ServiceNow modules.
- Develop test strategies and execution plans for both manual and automated testing.
- Apply software testing and ServiceNow domain knowledge to suggest improvements, mitigate risks, and promote best practices within the team.




- Performing thorough testing by covering all test cases to ensure the application works as intended
- Participate actively in Agile ceremonies (sprint refinement, sprint planning, daily stand-ups, retrospectives) and adapt testing approaches to fit Agile delivery cycles.

Qualifications:

- At least 6 yrs. of software Testing and Development experience with at in ServiceNow
- Bachelors or Masters in Computer Science or equivalent
- ServiceNow Certifications Certified System Administrator (CSA)
- Familiarity with test management tools like JIRA and HP ALM.
- Proficiency in test automation frameworks such as ATF, Selenium, or similar tools.
- Capable of working independently as well as collaboratively in a team-oriented setting.
- Basic to intermediate knowledge of ServiceNow scripting (JavaScript), client scripts, business rules, UI policies, and Flow Designer

Preferred Skills:

- Proven experience as a Manual/Automation Tester with strong knowledge of ServiceNow applications
- Strong expertise in ServiceNow platform capabilities, including ITSM, Service Catalogs, ITOM and Other related modules.
- Skilled in developing, executing, and maintaining both manual and automated test cases.
- Experience in validating ServiceNow integrations via API testing with tools including Postman or SOAP UI
- Exposure to ServiceNow development lifecycle and update set migration.
- Proven ability to work in offshore–onshore delivery models, collaborating across multiple time zones with global teams.
- Certifications: ITIL v3/v4 and ServiceNow Certifications - CSA, CAD

📌 Senior ServiceNow Tester (Hyderabad)
🏢 Cerebra
📍 Hyderabad