Role & Responsibilities

- Perform outbound calls to US insurance companies for follow-up on outstanding medical claims.
- Investigate unpaid, underpaid, and denied claims and determine appropriate resolution.
- Analyze claim status, payment details, denial reasons, and insurance responses.
- Update accurate call notes, claim status, and follow-up actions in the billing system.
- Coordinate with internal teams to resolve claim and billing-related issues.
- Follow up on pending claims within defined timelines.
- Meet daily/weekly productivity, quality, and SLA targets.
- Maintain accuracy and confidentiality while handling patient and insurance information.
- Develop a strong understanding of US Healthcare Revenue Cycle Management (RCM) and AR processes.

Preferred Candidate Profile

- Graduate in any discipline Freshers are welcome to apply.
- Candidates with experience in AR Calling, US Healthcare, Medical Billing, International Voice Process, or BPO will have an added advantage.
- Excellent verbal and written English communication skills.




- Good listening and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Basic knowledge of computers and MS Office.
- Willingness to work in US shifts/night shifts.
- Comfortable working in a target-driven environment.
- Good learning ability and a positive attitude.
- Candidates who are immediate/early joiners will be preferred.

Perks & Benefits

- Competitive salary package.
- Performance-based incentives.
- Comprehensive training for freshers.
- Opportunity to build a career in US Healthcare / Revenue Cycle Management.
- Excellent learning and career growth opportunities.
- Skilled and employee-friendly work environment.
- Internal growth and promotion opportunities.
- Exposure to international healthcare processes.
- Employee engagement and development programs.

Apply Now

Email: [email protected]

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📌 Accounts Receivable Caller (Jaipur)
🏢 AGS Health
📍 Jaipur