Key responsibilities

- Handle patient enquiries through phone calls and digital channels.
- Understand patients concerns and coordinate their consultations.
- Explain treatment plans, pricing and payment options.
- Convert consultations/enquiries into treatment enrollments.
- Conduct regular follow-ups with prospective patients.
- Handle patient questions empathetically and professionally.
- Coordinate appointments with QI Spine clinics.
- Maintain accurate patient/customer records.
- Prepare daily counselling, conversion and sales reports.
- Work toward conversion and revenue targets.

Key skills

- Excellent verbal communication
- Counselling and persuasion
- Sales orientation
- Active listening and empathy
- Customer handling
- Target orientation
- Follow-up skills
- Basic MS Excel
- CRM/software knowledge

KPIs

- Patient conversion rate
- Revenue generated
- Follow-up effectiveness
- Patient satisfaction
- Monthly target achievement

Interested Candidates can share their resume on [email protected] / (phone hidden)

📌 Walk-in || Inside Sales Executive (Mumbai Suburban)
🏢 Qi Lifecare
📍 Mumbai Suburban