Job Description• Define and execute responsibilities aligned with the role of Tech Lead • IT Service Management • 4C
• Collaborate with cross-functional teams
• Ensure timely delivery of assigned tasks
• Maintain documentation and reporting
• Support strategic initiatives and process improvements

- - Additional Job Description Additional Job Description
- Job Posting Title : Tech Lead - IT Service Management 4C
- Job Description : • Define and execute responsibilities aligned with the role of Tech Lead • IT Service Management • 4C
• Collaborate with cross-functional teams
• Ensure timely delivery of assigned tasks
• Maintain documentation and reporting
• Support strategic initiatives and process improvements
- Education : Bachelorsin Commerce, Bachelorsin Economics, Bachelorsin Finance, Mastersin Business Administration, Mastersin Business Analytics
- Qualified Experience and Years of Experience : Agilewith 3-5 YEARS,



Client Relationshipswith 3-5 YEARS, Collaboration Tools & Methodswith 3-5 YEARS, Design Thinkingwith 3-5 YEARS, Executive Presencewith 3-5 YEARS, Inclusionwith 3-5 YEARS, Information Securitywith 3-5 YEARS, People Leadershipwith 3-5 YEARS, Personal Effectivenesswith 3-5 YEARS, Storytellingwith 3-5 YEARS
- Management Level : 4C
- Language and Proficiency : English - Proficient - C2
- Time Type : Full time
- Skills : Design Thinking, Collaboration Tools, Agile Methodology, Risk Management, Inclusion, Storytelling, Executive Presence, Incident Management, People Leadership, Personal Effectiveness, Client Relations
- Certifications :
- Primary location : 1401-GIPL: Prestige Technology Park IV, Bangalore
- Remote type : Hybrid
- Client specific requirement :
- Shift : Day Job

📌 Incident Manager (Bengaluru)
🏢 Genpact
📍 Bengaluru