Fincare is hiring for the role of Customer Support Executive!

About the Company:

Fincare is actively seeking a Customer Support Executive to join our dedicated Support Team. We are looking for an individual with robust communication skills, a customer-friendly approach, and the ability to handle customer queries professionally through various channels.

Responsibilities:

- Handle customer inquiries efficiently via calls and WhatsApp.
- Assist customers with all loan settlement-related queries.
- Understand and address customer concerns, providing appropriate and timely assistance.
- Maintain accurate records of customer interactions and ensure diligent follow-ups.
- Coordinate seamlessly with internal teams to facilitate swift resolution of customer issues.




- Strive to ensure a high level of customer satisfaction in every interaction.

Requirements:

- Excellent verbal and written communication skills are essential.
- Basic computer literacy is required.
- Possess strong problem-solving capabilities and interpersonal skills.
- Demonstrate a customer-focused and professional attitude at all times.
- Prior experience in customer support is preferred, but not mandatory.
- Freshers with exceptional communication skills are also encouraged to apply.

📌 Customer Support Executive (Noida)
🏢 Important Company of the Sector
📍 Noida