Job Type: Full time

ROLE AT A GLANCECategory Category A — Sales & Pre-SalesPractice Creatio CRM / No-Code / AIVelocity | CX Practice LeadershipReports To Chief Experience Officer (CXO) / VP — CX PracticeExperience 5–8 YearsQualification B.Tech / B.E. preferred; MBA/PGDM from a recognised institutionBase Location Gurugram, Haryana (Head Office) | Delhi/NCRRemote Eligible Not applicable — leadership presence required at HOTravel Domestic + international; APAC active; EMEA/NA in Phase IIEmployment Type Full-Time, Permanent | Virtuos Digital Limited (VDC.com)ABOUT THE ROLEVirtuos Digital Limited has been a Creatio partner since 2017 — one of the earliest adopters in India — with a portfolio of successful implementations across CRM, Operations, and Service. Now, with Creatio's evolution into a leading No-Code Process Automation and CRM platform, and with Virtuos's own AIVelocity Product Suite as a powerful AI layer on top of Creatio, we are making a decisive, strategic investment in building a brand-new practice around this extraordinary platform.As Practice Head, you will be the strategic architect and commercial engine of Virtuos's Creatio practice. You will define the go-to-market across India, activate APAC markets, and lay the foundation for Phase II expansion into EMEA and North America. You will not just sell Creatio licences — you will take purpose-built industry applications, No-Code accelerators, and AIVelocity-powered solutions to markets that have never seen anything like this from an Indian consulting partner. This is a high-autonomy, high-accountability founding role for someone who understands the enterprise software market, has the commercial instincts to build a pipeline from scratch, and has the leadership presence to recruit, inspire, and develop a world-class team.KEY RESPONSIBILITIES• Define and execute the Creatio practice GTM strategy across India,



APAC, and Phase-II geographies; set revenue targets, partner strategy, and headcount plan.• Own P&L; for the Creatio practice; forecast pipeline, bookings, and margin monthly.• Drive AIVelocity + Creatio go-to-market: positioning combined solutions as AI-native CRM andNo-Code platforms for enterprise clients.• Build and lead the Creatio industry applications programme — Sales CRM, MarketingAutomation, Service Management, HR Ops, FinTech, and Operations — targeting specificverticals with purpose-built solutions.• Own the Creatio global partner relationship; co-develop joint GTM plans, deal registrationstrategy, and partner-funded incentive programmes.• Lead executive client engagements from discovery to signed contract: solution framing, valuequantification, commercial negotiation.• Build the pre-sales capability: RFP/RFI responses, PoC programmes, demo scripts, and ROIframeworks.• Represent Virtuos at Creatio partner events, APAC technology summits, andanalyst/influencer briefings.• Establish a talent development engine: hire senior consultants, architects, and developerswith deep Creatio expertise.• Collaborate with CX and XX practices to integrate Creatio into broader digital transformationengagements alongside Salesforce, Smartsheet, and Oracle.WHAT YOU BRINGRequired:• 8–12 years of progressive experience in enterprise SaaS sales, CRM platform leadership,



or No-Code/Low-Code platform advisory.• Demonstrated P&L; ownership; prior management of a practice, regional team, or businessunit.• Proven track record selling enterprise CRM, BPM, or No-Code platforms to India/APACenterprises.• Knowledge of Creatio or comparable platforms (Salesforce, Microsoft Dynamics, ServiceNow,Appian, Pega).• Understanding of AI's application in CRM: lead scoring, predictive analytics, conversational AI,workflow intelligence.• Strong commercial acumen: subscription licensing, professional services scoping, partnereconomics.• Exceptional executive communication, C-suite presentation, and stakeholder managementskills.• B.Tech / B.E. preferred; MBA/PGDM from a recognised institution.Preferred / Nice to Have:• Creatio partner-level sales or pre-sales experience.• Exposure to No-Code/BPM market dynamics: Appian, Pega, Nintex, Mendix, OutSystems.• APAC enterprise market knowledge; existing relationships in Singapore, ANZ, or SEA.• Familiarity with AIVelocity or AI-layer product positioning on top of CRM platforms.• Experience in vertical go-to-market: BFSI, manufacturing, healthcare, telecom, or professionalservices.CORE COMPETENCIESCreatio CRM / BPMP&L; OwnershipGTM StrategyAPAC Market LeadershipNo-Code Platform SalesAIVelocity PositioningIndustry Applications GTMEnterprise Deal LeadershipPartner Alliance MgmtTeam BuildingRevenue ForecastingCX EcosystemWHY THIS ROLE AT VIRTUOS• Lead the most ambitious Creatio practice build in India — with full executive sponsorship,budget, and strategic mandate.• Combine Creatio with AIVelocity — a unique product advantage that differentiates every deal.• Build a practice for global markets: India → APAC → EMEA → North America.• VSPAN equity participation, Tour De Force 2026 membership, and a compensation packagethat matches the ambition of the role.

📌 Practice Head — Creatio Sales & No- Code (India)
🏢 VIRTUOS
📍 India