- Ensure quality monitoring of customer calls.
- Achieve daily and monthly collection targets.
- Manage team rosters, attendance, and leave planning.
- Allocate telecalling leads to Advisors.
- Coach and provide regular performance feedback to team members.
- Conduct daily team huddles and refresher training sessions.
- Maintain sales, collection, and MIS reports.
- Ensure timely collection deposit and reconciliation.
- Track competitor performance and market initiatives.
- Screen and shortlist candidates for hiring.
- Conduct performance reviews and drive team productivity.
Languages Required: Hindi, English & Punjabi (Mandatory).
📌 Sales Team Lead (Delhi)
🏢 People Group
📍 Delhi
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