Key Responsibilities:

- Outbound Sales Calls: Make outbound calls to potential customers to introduce and sell products or services.

- Lead Generation: Identify current sales opportunities through research and cold calling.

- Product Knowledge: Stay updated on product details, features, and benefits to effectively communicate with customers.

- Customer Engagement: Build and maintain positive relationships with customers by addressing their queries and concerns in a professional and friendly manner.

- Sales Targets: Meet or exceed sales quotas and performance metrics.

- Record Keeping: Maintain accurate records of customer interactions, sales, and feedback in the CRM system.

- Follow-Up: Follow up with leads and prospects to close sales or provide additional information.

- Upselling and Cross-Selling: Proactively suggest additional products/services to existing customers where applicable.

- Team Collaboration: Work closely with the sales team to share insights and improve sales processes.Role & responsibilities

Preferred candidate profile

📌 Call Center Executive (Chennai)
🏢 Gro Digital Platforms
📍 Chennai