Oversees daily hotel operations including front desk and housekeeping
Monitors service quality and departmental coordination
Manages and schedules staff across departments
Trains and guides team members
Handles guest complaints and ensures prompt resolution
Monitors inventory and supplies
Coordinates facility maintenance
Hospitality degree or relevant experience
3+ years hotel operations experience
Robust leadership and problem-solving skills
Housekeeping
Ensures smooth daily hotel operations, supervises staff performance, and maintains high standards of guest service.
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